Shipping policy
We want to ensure your shopping experience is smooth and convenient. Here are our shipping details:
Shipping Times: Our estimated shipping times may vary depending on your location and the product. You can find specific shipping estimates during checkout.
Shipping Carriers: We partner with Royal mail delivery, a trusted and reliable carrier, to deliver your orders safely and on time. Royal mail is known for its prompt and efficient service.
Shipping Costs: Shipping costs also vary based on your location and the product's weight and dimensions. You can calculate the shipping cost during the checkout process. For a limited time only, use code SHIPFREE for free shipping on UK orders!
Tracking Your Order: Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track your order's progress and estimated delivery date.
International Shipping: Unfortunately, we don't offer international shipping, however, we hope to change this in to future to ensure international customers can experience The Sensual Healing Lab.
Order Status: You can check the status of your order at any time by logging into your account and viewing your order history.
If you have any specific shipping-related questions or need further assistance, please don't hesitate to contact our customer support team. We're here to help!