Refund Policy

Here at The Sensual Healing Lab, we want you to be happy with your purchases. Sometimes, though, things might not go as planned. No worries – we've got you covered with our hassle-free refund policy.

Refunds Accepted

If you're not satisfied with your purchase, and you don't want to bother with returns, we totally understand. Your happiness is our priority, and we're here to make it right.

How It Works

  1. Reach Out: Simply get in touch with us at, tell us why you're not satisfied with your purchase, and we'll take it from there.

  2. Authorisation: We'll review your request and provide you with a refund authorisation if applicable. This helps us keep things organised.

  3. Refund Issued: Once we've sorted out the details, we'll promptly issue a refund to your original payment method. You'll receive the credit within a reasonable timeframe, depending on your card issuer's policies.

Got Questions?

If you have any questions or need assistance with the refund process, don't hesitate to contact us at, we're here to assist you every step of the way.


We want to thank you for choosing The Sensual Healing Lab and trusting us with your business. Your satisfaction is our top priority, and we're committed to making your shopping experience with us fantastic!